Effective Date: 8/21/2025

1. Introduction

At Insightful Psychiatry (“we”, “our”, “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal and health information when you access our website or receive telehealth services.

2. Information We Collect

Personally Identifiable Information (PII): Name, email, phone number, address, insurance details.
Protected Health Information (PHI): Medical history, diagnoses (e.g., ADHD, Anxiety, Depression, Bipolar Disorder, PTSD, Schizophrenia, Insomnia, Psychosis), medications, therapy session notes, billing records.
Usage Data: Browsing behavior, device and browser information, IP addresses, cookies.

3. How We Use Your Information

Deliver telehealth psychiatric services (e.g., assessments, medication management, therapy).
Schedule and manage appointments; communicate securely with you.
Process payments and billing as needed.
Comply with legal and professional obligations.
Improve our services, analyze usage trends, and enhance user experience.

4. How We Share Information

Service Providers: Secure third-party vendors under Business Associate Agreements (e.g., telehealth platforms, billing processors).
Legal Requirements: Comply with law, court orders, or to prevent harm.
With Your Consent: We may share data with your consent for purposes like referrals to specialists.

5. Your Rights & Controls

Access or Correct: You can request access to or correction of your records in compliance with HIPAA regulations.
Request Restrictions: You may limit some uses of your PHI. We comply with a “minimum necessary” standard when using or disclosing PHI.
Withdraw Consent: You may opt out of marketing communications at any time via opt‑out links.
Delete Data: Where applicable, you may request deletion of your information; we’ll respond per applicable law.

6. Security Measures

We implement strong privacy safeguards including encrypted communication and storage, strict access controls, and audit logging. Staff training and vendor agreements ensure proper handling of PHI.TermsFeed+1 telehealth.hhs.gov+2Wikipedia+2 Wikipedia

7. Telehealth-Specific Protections

Our telehealth services fully comply with HIPAA, ensuring secure platforms for video and messaging.telehealth.hhs.gov VA Telehealth
Some states may impose additional patient data protections (e.g., California’s CMIA, Washington’s MHMDA).We commit to following state-specific consent and privacy requirements based on each patient’s location.

8. Tracking & Cookies

We use analytics tools to improve your experience, but we avoid tracking practices that may compromise your confidentiality. Any use of cookies or pixels is minimized, and their function is explained at consent.L

9. Children’s Privacy

We do not knowingly collect data from individuals under age 13. If we learn of such data collection, it will be removed promptly.

10. Policy Updates

We may update this Privacy Policy as needed—due to changes in law, technology, or practice. Material changes will be communicated to users, and the updated effective date will be posted here.

11. Contact Us